Service Operations Kit

Systems Audit
+ Roadmap

Everything you need to run a flawless audit engagement — from the moment payment clears to the final close email. Copy, paste, and deliver.

$997 · One-time 5–7 business day delivery Async · Loom + PDF roadmap
How it runs

Engagement timeline

Day 0
Payment received
Send kickoff email within 2 hours. Include intake form link. Clock starts when intake form is submitted.
Day 1–2
Intake form submitted
Review intake responses. Begin audit — review existing documentation, SOPs, processes described. Note gaps, risks, quick wins.
Day 3–5
Audit in progress
Record Loom walkthrough (30–45 min). Write the 30-day prioritised roadmap. Package both deliverables.
Day 5–7
Delivery
Send delivery email with Loom link and roadmap PDF. Offer optional debrief call add-on (+$197).
Day 14
Follow-up
Send close email. Check in on roadmap progress. Plant the seed for Sprint or Retainer if momentum is there.
Step 1 · Day 0

Client intake form

Send this form immediately after payment. Use a Tally or Notion form — or copy these questions into an email. Do not start work until it's submitted.

Systems Audit Intake — SoftHire Systems
List any HRIS, payroll, ATS, or document management tools — even if informal
Be specific — this shapes where the audit focuses
Important for compliance review
Step 2 · Day 0 — Send within 2 hours of payment

Kickoff email

Sent immediately after payment clears. Sets expectations, delivers the intake form, and starts the relationship on a professional note.

Step 3 · Day 5–7 — When audit is complete

Delivery email

Sends the Loom link and roadmap. Keep it short — the work speaks for itself.

Step 4 · Day 14 — Two weeks after delivery

Close + follow-up email

Checks in on progress, closes the engagement cleanly, and opens the door to the next step without being pushy.

Quality control

Audit delivery checklist

Run through this before sending every audit delivery. Check each item off.

  • Intake form reviewed and all questions answeredIntake
  • Loom recorded — minimum 30 minutes, maximum 45Loom
  • Loom title includes client company nameLoom
  • Roadmap has exactly 30 days of prioritised actionsRoadmap
  • Roadmap actions are ranked by impact and risk — not alphabeticalRoadmap
  • Roadmap references specific tools and systems the client mentionedRoadmap
  • Loom link is set to "Anyone with link can view"Delivery
  • Roadmap PDF is exported and named: [ClientName]-Systems-Audit-Roadmap.pdfDelivery
  • Delivery email personalised with 2–3 specific findingsEmail
  • Day 14 follow-up scheduled in calendarFollow-up
Next step for this client

Natural upgrade path

Most audit clients are ready for a Sprint within 30 days. The roadmap becomes the brief.

Signature Sprint

One complete HR system built end-to-end. The audit tells them what needs to be built — the Sprint builds it. Starting at $1,500 for Lite, $2,500 for Standard.

Sprint ops kit → View pricing